Appointments

Making an Appointment

Routine Appointments

  • We have two types of appointment. Same day or pre- booked.
  • Each appointment offered is for 10 minutes which sadly only allows a limited time for discussion so multiple or complex problems may therefore require a further appointment.  If you feel that your appointment will exceed 10 minutes please inform the receptionist and she will try and allocate a little more time.
  • We encourage patients to ring on the day they wish to be seen to make an appointment. Same day appointments can be booked by phoning one of the surgeries after 08.30am on the day the appointment is needed.
  • Please ring early on the day to ensure a better choice of appointment.
  • Routine/Review appointments should be arranged after 09.00am.
  • If you know in advance when you need to see the doctor (for example for a follow up or routine appointment or for a condition that will wait until it is convenient for you to see a particular doctor) please try to make your appointment a week or so in advance. Pre-booked appointments can be made up to six weeks in advance.

Urgent Appointments

  • If you need an appointment urgently please phone the surgery as early as possible during the day. If there are no available appointments and you feel that you need to be seen please tell the receptionist why so that they can help you. 
  • If you would like a chaperone in attendance during your consultation/examination please ask.

Online Booking is now available - please ask at reception to register for this

Opening Hours

Selcroft

Routine appointments and Urgent appointments
Tel: 0121 428 2880

Monday 8:30am - 6:00pm   Phones   9:00am - 1:00pm   3:00pm - 6:00pm
Tuesday 9:00am - 6:00pm   Phones   9:00am - 1:00pm   3:00pm - 6:30pm
Wednesday 9:00am - 12:30pm   Phones   9:00am - 1:00pm
Thursday 8:30am - 6:00pm   Phones   9:00am - 1:00pm
Friday 9:00am - 6:00pm   Phones   9:00am - 1:00pm   3:00pm - 6:30pm

Fellows

Routine appointments and Urgent appointments
Tel:  0121 4271273

Monday 9:00am - 1:00pm   4:00pm - 6:00pm
Tuesday 9:00am - 1:00pm   4:00pm - 6:00pm
Wednesday 9:00am - 1:00pm   CLOSED    
Thursday 9:00am - 1:00pm   4:00pm - 6:00pm
Friday 9:00am - 1:00pm   4:00pm - 6:00pm

Extended Hours

Selcroft -  Monday and Friday from 7.00am
Fellows  - Tuesday  from 7.00am

Emergencies (outside normal working hours)

Telephone the surgery and you will be given an emergency number. Alternatively you may telephone NHS Direct for advice on 0845 4647 or online at www.nhsdirect.nhs.uk.

Emergencies / Out of Hours / Home Visits

Emergencies

There is ALWAYS a doctor on call if you require medical attention URGENTLY. Always phone the surgery Selcroft 0121 428 2880 and Fellows 0121 427 1273. When the surgery is closed, the automated system will transfer your call to our out of hours services which is the BADGER COOPERATIVE who will give medical advice by telephone, ask to see the patient at their “drop in centre” or make a home visit as appropriate. (Please note that this is an emergency service only and is not intended to be used for problems which can wait until surgery opens the following day).

Selcroft

Southdoc between 1.00 - 3.00pm - tel no 415 2090
Badger 6.30 - 8.30 Tel no 0845 113 0004

Fellows

Southdoc between 1.00 - 4.00pm - tel no 415 2090
Badger 6.30 - 8.30 Tel no 0845 113 0004

Home Visits

Patients are asked to attend surgery whenever possible as it can sometimes be difficult to see and examine a patient in their own home.  Better facilities for your treatment and care can be offered in a well-lit, well equipped surgery.  If you are too ill to come to the surgery or housebound we are more than happy to  visit. Please call the surgery before 11am.  Only urgent visits will be done after this time.